Customer Reviews for Ryan Family Dealerships Minot, ND

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Ryan Family Dealerships in Minot, ND, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Ryan Family Dealerships, allow us the opportunity to earn your business.


Craig was the most professional salesman I've ever worked with when purchasing a vehicle. His knowledge of the vehicles I was interested in was very helpful as were his explanations of leasing and purchasing options. He even saved me a few bucks which I wasn't expecting! By the way, I've already referred a friend.
Sharlene G    

I inquired about the vehicle on their website and they were quick to respond & set up an appointment for a test drive. Friendly staff, not pushy salespeople. Told them what I wanted and took care of it.
Ward Moving and Storage    

My deal was short and sweet , my daughter liked the car and I bought it. I really appreciated the delivery to streeter since i was busy with my farming.
Sheldon S    

Needed to do a quick deal and they helped get it done that way, excellent experience.
Empire Oil Company    

I called for an appointment for an oil change and got in right away. Service is always friendly and professional. The car was ready when they said it would be. I am completely satisfied with the care and service I receive at Ryan GMC Buick Cadillac and will always recommend them to friends and family.
Michael D    

Kevin was very good to deal with and I was happy to see him back in the GMC dealership. I purchased my Canyon from him in 2005 and because of his customer service I was glad to be able to deal with him again. This is the 4th new vehicle I have purchased from Ryan family dealership's in the past 10 years. The support to community activities such as hockey boosters and the Minot Catholic Schools system make it a pleasure to continue to do business with them.
Mark V    

I scheduled appt. with Brian Winkels for Monday at 8:00 and I missed my appt.; but when I called to let Brian know that I forgot about the appt. he promptly found a time slot for me to get in. I was very pleased with his help as well as the overall level of service I received that day. My vehicle was serviced quickly and cleaned! Keep up the great work.
Eldon E    

Great people to deal with & they know there product. Great pricing on product.
Robert V    

great fast friendly service they let customer know what's going on at all times and sends out notifications when service is due on vehicle Ryan GMC is A+++++ in my book
Ricky R    

The Service Department arranged to get my car serviced on short notice so that I could attend a funeral in another city.
Jerome K    

They're very friendly and service minded. I really enjoy the way my sales rep still greets me after the sale of my Buick enclave. That tells me that i count as a customer and not just another sale.
Gary W    

Easy check in , fast turn around, no hassles... just as it should be.
Dennis K    

Your service department is fantastic very knowledgeable and very accommodating. This is the best service department I've been in Minot. We have had service done at all dealerships and I really like yours. I would recommend to everyone.
Kay W    

The service was great! Everything was well explained. The salesman made sure all our questions were answered. We appreciated him staying late to make sure we were taken care of. Would definitely recommend to others looking for a vehicle to visit this dealership.
Stacie T    

The increased attention to schedule the appointment, remind about the appointment, and request feedback was a nice change.
Jessica A    

It's people like those you have working in your service department that will keep people like us buying new vehicles from Ryan. You have such great people working for you! No matter what position they hold, everybody is happy to see us when we visit. Thank you!
Mark G    

Everyone was very friendly and helpful. The process went smooth and quickly which was perfect as we had our three small children with us. Definitely the best car buying experience I've had! We have shared her experience with our friends and you should be seeing at least one of them in the next couple of weeks! Thank you!
Tyler B    

Salesman ,Chris, was great. Went out of his way to help us including coming in on his day off. He understood our needs and made sure we saw all the options that were best for us.
Lisa S    

Professional, prompt, and excellent customer service! Im very satisfied and rate this dealership as the best I have ever dealt with. Thank You! ??
Robert C    

Bruce, Staci and all of the staff at Ryan Buick GMC Cadillac were amazing to deal with. They were professional in every aspect of my car buying experience. The friendly and courteous service was a breath of fresh air during the whole process. I would definitely recommend them to anyone who is looking to purchase their next vehicle. Thank you for all you do and keep up the great work!
Jeremy W    

Got all of my car's issue fixed and even discovered a couple of issues I was not aware of. Even better was the fact that they got almost all of the charges covered by the extended warranty I purchased when I bought the used vehicle from Ryan GMC a few years ago. Great Job!!
Tadd D    

Everyone was very helpful and there were no high pressure sales used. We were also shown a little different truck than originally picked out and found it to be more our style and saved us some money. Bryan spent the extra time at the end of the sale to make sure we knew all the features of the truck and helped us get set up on the onstar system. I will admit that the rebates are what got our attention and got us into a new truck, but the people is what will get us back in the door again.
Lee M    

Easy in and easy out! Got an appt right away and my vehicle was taken right in and was done very soon!!
Clayton V    

Randy was great. That had to be one of the first times someone has explained the necessary repairs enough for me to understand them. I know nothing about cars so it's very comforting to have someone guide me through the process of fixing my vehicle. I have plenty of more things to repair so I'll be back. Customer service was great, Thanks!
Seth H    

Took our vehicle in for an oil change. Always appreciate being able to get in fairly quickly when we call, Brian was very helpful and called us to let us know when service was complete. Also, appreciate that you go the extra step and wash the vehicle after the service is performed.
Perry E    

Terry Bostow is a remarkable salesman! He was very helpful with everything involved! Terry went above and beyond what he needed to do to make sure he found the truck I wanted! I left Ryan Chevrolet very very happy that day in my new Chevy truck! Thanks again Terry for doing an outstanding job!
Joshua M    

Bruce Jensen was our salesman and he was great!! I came in on a Saturday and test drove a Buick Enclave and the Acadia. He let me take the Acadia home so my husband could drive it and see it. I brought it back day and asked to set up an appt on Saturday to start the paperwork. We came in on Saturday and he and Vic were ready and we got everything finished up by 2pm. Bruce then showed me around the dealership and also went through diagnostics in my new Vehicle!! Thank you guys so much for all your wonderful help!!
Karen B    

The experience was amazing. The staff was very friendly, the building was clean and everyone seemed happy to assist in any way possible. Bryan was an excellent salesperson and very knowledgeable about the truck and was more than willing to find answers to all of my questions. He also made sure that I left the dealership with the exact vehicle that I wanted and then some. If I come across anyone that is in the market for a new vehicle I will be sure to tell them about my experience at Ryan Chevrolet. Once again thank you all for an EXCELLENT car buying experience.
Roddricus P    

This dealership was absolutely fantastic! Extremely helpful! I would highly recommend Jacob if you're looking for a car. Didn't even hesitate to give me his personal cell for any questions I had no matter the time. The financial manager Lauren is amazing as well always willing to help with things that she doesn't necessarily have to help with!
Kevin S    

Kevin called me after being recommended by Terry Bostow that I was looking for a Buick Enclave. I traded my Equinox that I bought from Ryan Chevrolet in August of 2010. After two months, Kevin called about a big rebate deal on the Enclave, looked them over and met Kevin for the first time; but have communicated over the phone. The vehicle was the right one, appreciated Kevin calling us right away and bought it. Thanks for the great deal and excellent service. I still believe in the hometown service. Been here all my life. Bought 4 GM vehicles in the last 6 years. Merry Christmas.
Darrell F    

I like the waiting room while I wait.
Vickie S    

So far, our experience has been good. This was our first visit to the dealership. It was a last minute stop after Christmas shopping . We had been looking at various dealers around the area and in MN. We were treated very courteously by everyone we encountered. Our salesperson Sarah was pleasant and knowledgeable.
Harry K    

Our buying experience was very enjoyable at Ryan GMC Buick Cadillac. Our salesman went the extra mile with us explaining all the features of our new GMC Acadia. He even set up my wife's I-phone for remote start feature from on-star. Also Ryan's credit app. gentleman did a excellent job explaining the finance part of our purchase. They both stayed late that night to finish up our new car purchase which I thought was very professional. Thank you for the great buying experience.
Merlin R    

Thank you for taking time to help us and for staying late so we could bring our vehicle home that night.
Kresta H    

I worked with Sarah Arnott to purchase a 2015 GMC Truck. She was kind, helpful, honest and informative. I have purchased over 20 vehicles, and this was honestly the first time I have actually enjoyed the experience. She didn't pressure me, or try to overly-persuade or rush me. I will recommend her!
Rebecca K    

I used to be a car salesman years ago and Staci Effertz has been the kind of saleslady you can trust and that is very important to me. I believe in good service and when I've taken my car in for service they have been the best.
Gary W    

You folks are great! Not just an oil change and inspection, but a fantastic car wash. I already have shared with friends about the great way we are treated at Ryan. Thanks so much!
Mark G    

That was so nice of Chris Fast, our salesman, to take the time to go over all of the many features that were included in our Truck. It was amazing how many were just on the steering wheel alone. And then all the others that were included with the Onstar app. We thank him dearly as that was helpful. We are very happy with our purchase. Also, Vic, in finance, he is a character, but he was great to work with. Many thanks to him for the info on the extended warranty that we included. An all around awesome experience.
Thomas W    

They have a great room to wait for your car to be serviced. Coffee, cookies and TV. They kept you informed of everything being done, did not just do extra things, asked you first.
August M    

The service teams are excellent and have been my go-to team since I moved to Minot in 1994. Phil has been my service guy and I think he is awesome. I do not know much-nothing about the modern vehicles and Phil always explains what is needed and when it will be ready. I brag about him all the time. The other members of the service team seem to made of the same stuff. They are always ready to help and are very accommodating.
Donald O    

I was treated with respect, friendliness, patience, and all around a very nice day. Could not have asked for more. I am an older lady and find that sometimes the combination of older and woman can lead to a negative experience. That was definitely not what my experience was. Great day, great car and a little fun wrapped up the day. Thanks Ryan Motors and Ariel. Hope to see you soon.
Marcia L    

My sales person, Carl , puts the family into "Ryan Family Dealerships"
Bradley C    

Loved the fact that I was given different payment options with no pressure . Even though I came in close to closing time salesmen and finance were more than willing to stay late to help me. Everyone super friendly and knowledgeable
Holly M    

I was looking for a dealer ship that would take the time and attention to me spending in excess of $50,000 dollars, my son recommended Ryan. I called and made an appointment for a Saturday, everybody from the sales department and finance department was awesome I couldn't be happier with the experience! I had a particular vehicle in mind from the Ryan's web site, and am driving it now, I look forward to visiting the dealership for regular service intervals, thanks to everyone who took the time to help me pick the right vehicle and to make sure every detail was covered from features to warranty! I left the dealership knowing if there is anything I need taken care of with this truck Ryan has my back!
Gordon E    

Have always had great service at our local GMC dealership. They take the time to remember your name and the type of vehicle you purchased.
Laddie L    

Thought we were treated well, as they took the time to look for the the pick-up we wanted with the features we were looking for and found one on the lot. We were treated like we were friends and showed around the business. The sales staff and shop staff seemed nice, and the several times I have been back I have been taken care of.
Raymond K    

Loved the communication from the salesman. I was able to call and text and also received emails.
Becky E    

I was in a spot where I needed a truck fast. Chris was great to deal with and had the truck sold and delivered 115 miles to me the same day I called him regarding buying it. Would definitely do business with Ryan GMC again.
Jay V    

One of the best experiences we have had buying a car. Travis was a super guy to work with, very helpful, friendly and accommodating. Would be very happy to deal with him again in our next car purchase. Vic also did a great job, very knowledgeable and friendly!
Kenneth H    

The salesman, Chris Berglof, at Ryan GMC made my new-car-buying experience as easy & pleasant as it could possibly be, from beginning to end. He had the vehicle I was wanting to test drive freshly washed & pulled around to the front of the building waiting for me to arrive at the dealership. During the test drive, Chris had the answers to all of my questions about the vehicle I was interested in which ultimately led to my decision to make my purchase from Ryan GMC. I will be recommending Chris to family & friends as they look to purchase new vehicles in the future.
Kevin P    

Staci Effertz was very professional in her sales presentation. She was very knowledgable of the GMC Terrain and its options. After the sale was approved, Staci was was very helpful in getting the OnStar going and was thorough with explaining all of the functions of the Terrain. She told us to see her with any problems. I plan to seek Staci when our next vehicle is needed.
James C    

I had a wonderful experience at Ryan, thanks to Chris Berglof, and also Vic in the credit department. Chris really went the extra mile...well, the extra 140+ miles...when I showed up by myself to buy my car without my husband, John, along to co-sign papers. John was at work 18 miles south of Stanley. So I could have my beautiful LaCrosse that day, Chris volunteered to follow me from Minot to John's workplace so he could sign the needed papers (car is in both our names). Chris also showed me around the dealership, and when I was in the parts department I I saw the special floormats, which I ordered for my new car. LOVE THEM! And love them so much, I decided to order a set for the backseat as well. Very nice, friendly and helpful people you have working for Ryan. This was my experience when I bought my Enclave four years ago, and a big reason in coming back to Ryan for another Buick.
Lynn P.    

This was the best experience at a car dealer yet. Cameron Clark is awesome!!!! I would love to send all my friends and family members to see him he got the car I wanted to test drive ready for me before I even arrived at the dealership when I decide to buy it, it took me less than 2 hours to get approved and drive away with it. the whole team at this dealership rocks.
George R.    

All the work was done, in a timely manner. And there was coffee and cookies!!! Phil even walked out to my car to show me the answer to my question.
Shirley M    

Check-in, check-out -- both very efficient Everything was done right, and on time.
Floyd D    

Dealership and their people go above and beyond to make sure that you are a happy customer.
Joshua T.    

I live 2 hours away and knew my vehicle was going to take some time to fix. The dealership in Minot gave me a great rental car to use for two weeks free of charge. Being without your vehicle for two weeks is normally very stressful, but they made it a breeze!
Ashley B    

I always have the best experience at Minot Ryan GMC Cadillac!! I am treated with the utmost courtesy! I live 90 Miles's away and they always work with me on scheduling, so I don't have to drive there just for maintenace, they work around my schedule when I have appts there!! Thank you!!!
Shawn I.    

Excellent Service! Terry Bostow did a magnificent job! From finding the vehicle, getting it to Ryan Chevrolet, scheduling everything, and his professionalism and drive to get everything done for me! He did an extraordinary job! Terry is a top notch salesman and a wonderful person! He went above and beyond to get me my new pickup and handed the keys over with everything in excellent condition and looking great! Terry Bostow, great job sir! Thank you very much for everything!
Joshua M    

We had contacted Mr. Stanley about potentially purchasing a new silverado. With no money down and just a verbal acknowledgment from us about a certain truck in particular he had gone out of his way to set aside the truck that we were specifically looking for. That alone had impressed me and I felt that someone that was going out of his way to do something like this had his customer's best interest in mind. We had pre-qualified beforehand and that was a first time experience for me. And I can say that it will not be the last, this alone had made the buying experience so much smoother. No wait times, just show up and sign the papers and with us having a toddler. That was an added bonus for us so that we didn't have to deal with an impatient 4 year old. In closing, I can tell why Mr. Stanley was the salesperson of the year. He went out of his way to make sure we were happy and that they buying experience was extremely smooth.
John M    

Everyone was amazing. i have nevr had anyone treat me the way they did in Minot.
Cathy V.    

my salesman was more like a friend rather than a car salesman. how its supposed to be,no high pressure. thanks, billy
Shane F    

Every part of my experience buying a vehicle from Ryan GMC in Minot ND was great from the salesman Kevin to signing the papers with Shawn. Many times I was asked if I had anymore questions or anything else they could do. They both got back to me with fast responses anytime I had a question before I went to pick up the vehicle. It was a fast and very pleasant transaction. Will definitely buy from Ryan GMC in the future. Thanks again!
Brent B.    

Vic was great yo work with for our trade-in. Billy was awesome. Was so helpful and accommodating. We would definitely buy from him again. I'll remember your name, Billy! Haha
Melanie G.    

I don't usually frequent service centers, but yall did an excellent job so I might be changing my mind on that. Good job
Jeremy S.    

My appointment was scheduled for 9am so I dropped my vehicle off before work. I had an oil change, tire rotation, and multi point inspection done. They called me at 9:09 and and said it was done! They even washed my vehicle for me.
Brent S.    

Mike was very helpful in presenting all the available option to help my small business succeed. Thanks.
Bradlee C.    

The employees made sure that I was comfortable while I waited for my vehicle. They periodically checked in on me and updated me with the status of completion time on my vehicle. Very friendly and helpful employees. Will come back again.
Jerri A.    

Very good experience will definitly return. Very clean waiting room and restrooms. Nice atmosphere. Thank you so much for working me in for my service work.
Corrine C    

as always, when you go to the dealer the service is top notch! especially this one. the appointment happened on time was done quickly and the service was impeccable! the car wash was outstanding and the best I have had in this area!!!
Joe G.    

The service was amazing. U showed up with no appointment and they worked me into the schedule with no problems. This was a big deal because I was paying through when my vehicle let me down and I thought I was going to be stranded for a few days. I'm not sure what I would have done without them I may even still be stuck there!
Perry P    

Travis was very helpful and eager to work with us in anyway he could. Got a fair price for our trade and the deal went smoothly with no glitches! Thank you to the staff at Ryan GMC and we look forward to doing business again!
Tyler M.    

From the time we arrived on the lot until we left, we were treated like valued customers! We arrived on a Saturday, late afternoon, around 3:00 and were not hurried or high pressured into anything. We looked at our leisure, asked questions and got the information we needed. I thought we would not reach a price, and that was OK with the salesman, he did not pressure us into anything. Wished us a good day and asked that the next time we were looking for a car, to give him a chance. My wife and I looked some more, and decided to make a deal on the Terrain SLT. The crew stayed until after 6:30, until all the paperwork was completed, and the sales manager had an appointment with his wife and family for dinner, but he postponed it twice, to be there to answer any questions we had. They all bent over backwards to make sure were were happy with the deal. They did not have time for the standard delivery clean up, but promised to complete it at our convenience. Filled it up with fuel, put the sticker in the window and wished us well ! We are, needless to say, quite pleased with the treatment we received and the car is everything and more than we expected. The build quality is nothing less than stellar. Yes, we will honestly recommend Ryan GMC to anyone looking for a quality vehicle and above average treatment.
Richard E    

Everyone at Ryan chevrolet was professional and very courteous. I will definitely refer a friend to Ryan Chevrolet. Thanks again for the hospitality
Derrick C    

The service department did a great job at finding my problem and fixing my truck. It was done in the time they had quoted me and made sure to call me and keep me updated on the progress being made. My truck was filthy when I brought it in for repair and they even cleaned it up and made it shine. One less thing I had to take care of! Shadd did an awesome job gettin me squared away as fast as he did, couldn't believe I was able to get right in and get my truck looked at. I just wanna say thanks to shadd and Justin for taken care of me in such a professional manner, that means alot in the automotive buisness. Thanks agian for all the hard work, I will definitely be returning for future service!
Mitchell B    

We had been looking on-line at various dealerships to get an idea of the vehicles that we were interested in. I did a black book search to determine the possible trade-in value of our vehicle. I received a phone call fromTravis Nabozny at Ryan GMC that day! He introduced himself and the dealership he worked for, we visited about the vehicles we might be interested in and he invited me down to the dealership to look at what was available. I had scheduled an oil change for my vehicle the next day and was going to be at the dealership, so decided to check in with Travis! Travis walked me through the lot asking questions about our interests showed me several prospects, I took pictures of one that I was interested in and sent it to my husband. I did not plan on buying a vehicle that day, my husband came home from work early to look at the vehicle I had sent him a picture of, so back to Ryan GMC we went! He had a couple of things that he wanted in a pick-up and Travis showed him exactly what he was looking for!! We got a fair trade for our vehicle with some other GM incentives, Well guess what?! We bought a pick-up! Thank you Travis! We Love it!
Clayton V.    

Everything went as promised. Sales staff and Business Manager were very helpful and friendly. Great team.
Bryan B.    

It was an awesome experience. Everyone was friendly. I would go there again in a heartbeat!
Mathew P.    

It was an awesome experience. Everyone was friendly. I would go there again in a heartbeat!
Mathew P.    

Everything went as promised. Sales staff and Business Manager were very helpful and friendly. Great team.
Bryan B.    

I truly had not planned on purchasing a new truck that day I came to Ryan GMC, but after the experience I had with the sales staff I felt extremely comfortable and bought one that day. Couldn't have asked for a better experience or a better truck.
Tyler S.    

I was impressed with how far Kevin was willing to help out and get us into this new vehicle. Although the place is as busy as a three ring circus, especially towards the end of the month, Kevin seemed genuinely interested in helping our family and taking the time to listen to our wants/needs/concerns. I'm sure many people joke about giving your staff raises when they do a good job, however Kevin is clearly an asset to your company and should definitely be shown that! My family has bought cars from the same Ford salesman for 20+ years, but they will check in with Kevin and Ryan GMC first because of how we were treated. We can't thank you enough for your help.
Niels A.    

Marshall was very informed about what a customer is looking for in today's pickup. Friendly, courteous and helpful. Willing to go the extra mile to ensure that my needs were met. Looking forward to doing business with them in the future.
Michael E    

Craig made this buying experience very satisfying. He took time out to be sure I understood all the features on the new Acadia and even helped set up my Bluetooth, a first. I never felt pressured and he answered all my questions. The finance department process could not have been any smoother. This is a great team at Ryan GMC.
Kristy L    

Vehicle fixed quickly, service staff were polite. Offered us coffee and a nice lounge area to wait for our Terrain.
Bonnie L    

Once again the folks at Ryan GMC made it easy for me to purchase another vehicle. This is the 5th one we've got at Ryan, and more to come. Craig is a good salesman and a good guy. The business end went smooth, too. I'll be coming back for many years to come. We have always been extremely happy dealing with Craig and the whole company.
Daren W.    

Everyone was very helpful and pleasant. My car was done in a very short time and the Ryan people save on cost of fixing my rear door handle. Thank you all for your concern and honesty.
Gary V.    

My time there was very short, but it was very pleasant. Wonderful lounge to wait in!
Melba O.    

The dealership and the employees at the dealership have always gone out of their way to make sure we are completely satisfied. If there are ever any snags they are taken care of professionaly and efficiently. We will always continue to do our business with Ryan GMC.
James T.    

Jason is a hard working guy and he's honest. He is a very knowledgeable salesman but when he does'nt know the answer he goes and finds it instead of trying to make up something. We go to Ryan Chevrolet because we like Chevy's, because we found a salesman who's honest, and because we get treated fairly and in a friendly and professional manner by everyone we deal with there.
Robert V    

Extremely happy with the buying experience of my 2014 Silverado from Ryan Chevrolet in Minot, ND!
Ned S    

Customer service was very professional and for a potential buyer like myself with below average credit, Ryan GMC got me approved that same day and drove off the lot with a new vehicle with the highest of satisfaction! Thanks again to everyone at Ryan GMC and I look forward to continuing my business with Ryan GMC in the future.
Stephen K    

Travis was very knowledgeable and helpful. Everyone at Ryan GMC was very friendly and welcoming. I would definitely buy a vehicle here again.
Penny S.    

All in all the people were great and I had a great experience.
Andrew G.    

Jason Morgan is wonderful to deal with. He is always helpful, polite and friendly.
Rodney W.    

Wendy was great! She took care of everything ASAP! Flip was also a big help, and the credit lady did a wonderful job getting us great financing! It was a wonderful experience and we will definitley come back to Jim Ryan!!
Joseph F    

My experience at Ryan GMC was the easiest car buying experience I've had so far. It was my first time at the dealership. They Gave me fair prices on my trades and a fair price on my purchase. Whatever I was not happy with about my new vehicle, they made sure I was happy with before leaving. I buy a new vehicle about every 2 years and will be coming back to Ryan for my next purchase and will be recommending the dealership and salesman Anthony Polsfut in particular to family and friends for their next purchase.
Jenna D    

We Love Our New Car!!
Jane H.    

Everyone was great, and really helpful!
Joe S.    

We will definitely be back again soon!
John D.    
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